Sales Policy – GKBM

Effective Date: February 28, 2025

At GKBM, we are committed to providing a seamless, transparent, and secure shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order, you agree to the policies detailed below.

1. Order Processing

All orders placed on GKBM are processed in the order they are received. We strive to fulfill and ship orders as quickly as possible while ensuring product quality and accuracy.

✔ Orders are typically processed within 1-3 business days
✔ Customers will receive an order confirmation email after checkout
✔ A tracking number will be provided once the order is shipped
✔ Orders placed on weekends or holidays will be processed on the next business day

Customers should ensure their shipping and billing information is accurate to avoid delays.

2. Pricing & Payment Methods

All prices listed on GKBM are in USD ($) and are subject to change without prior notice. Prices do not include taxes, duties, or shipping fees unless otherwise stated.

We accept the following payment methods:

✔ Credit & Debit Cards – Visa, MasterCard, American Express, Discover
✔ Digital Payments – PayPal, Apple Pay, Google Pay
✔ Buy Now, Pay Later – Available through select payment providers
✔ Gift Cards & Store Credit – Redeemable at checkout

For secure transactions, all payments are processed using encrypted payment gateways. We do not store customer payment details.

3. Shipping & Delivery

We offer domestic and international shipping, ensuring customers worldwide can access our premium fashion collection.

✔ Shipping Rates & Timeframes – Shipping costs and delivery times vary depending on the destination. Exact estimates will be provided at checkout.
✔ Expedited Shipping – Available for an additional fee, allowing faster delivery.
✔ Tracking Orders – Customers will receive a tracking number once their package is shipped.

Please note that we are not responsible for delays caused by customs, weather conditions, or carrier-related issues.

4. Order Cancellations & Modifications

Customers may cancel or modify their order within 24 hours of placing it. After this period, the order is processed and cannot be changed.

✔ To cancel or modify an order, email us at info@gkbm.xyz with your order number.
✔ If an order has already shipped, it cannot be canceled. However, eligible items can be returned following our Refund and Return Policy.

5. Discount Codes & Promotions

We occasionally offer discount codes, sales, and promotions. To ensure a smooth shopping experience:

✔ Discount codes must be applied at checkout and cannot be added retroactively.
✔ Promotions are subject to availability and cannot be combined with other offers unless specified.
✔ Some discounts may be exclusive to first-time customers, seasonal sales, or loyalty programs.

6. Product Availability & Backorders

We aim to keep all items in stock, but in rare cases, certain products may become temporarily unavailable.

✔ If an item is out of stock after an order is placed, customers will be notified and given the option to wait, select a replacement, or request a refund.
✔ Backorders will be fulfilled as soon as the item is restocked, with an estimated shipping date provided.

7. Returns & Exchanges

If you are not satisfied with your purchase, eligible items can be returned or exchanged within 30 days. Please review our Refund and Return Policy for full details.

8. Damaged, Defective, or Incorrect Items

We take great care in packaging and shipping, but if you receive a damaged, defective, or incorrect item:

✔ Contact us within 48 hours of receiving your order
✔ Provide clear photos of the issue for verification
✔ We will arrange a replacement or full refund at no extra cost

9. Customer Support & Dispute Resolution

Our customer support team is available to assist with order inquiries, product recommendations, and issue resolution.

✔ If you have concerns about an order, contact us at info@gkbm.xyz
✔ We aim to respond to all inquiries within 24-48 hours
✔ Any disputes will be handled in accordance with consumer protection laws and our internal dispute resolution process

10. Compliance with Google AdSense & Consumer Protection Laws

We fully comply with Google AdSense guidelines, ensuring fair and ethical business practices. Additionally, we adhere to:

📌 General Data Protection Regulation (GDPR) – Protecting EU customers’ rights to privacy and fair transactions
📌 California Consumer Privacy Act (CCPA) – Providing transparent policies for California residents
📌 Federal Trade Commission (FTC) Regulations – Ensuring ethical business practices and consumer protection

11. Contact Us

For any inquiries regarding our Sales Policy, please contact:

📍 Address: 785 Timberbrook Lane, Maybell, Colorado, United States
📞 Phone: 207-335-6738
📧 Email: info@gkbm.xyz
🌐 Website: https://gkbm.xyz/

Thank you for choosing GKBM – where luxury fashion meets exceptional service. 💫